
If there is a problem and it is felt that it would be helpful, either a formal or informal group meeting will be arranged. It may only be necessary to see the pupils and fellow supporters. In more formal meetings, parents, carers or a fellow pupil will be invited to attend. Remember no-one is pressured into attending.
A member of staff or someone from outside the school, who has been specially trained (the facilitator), will speak to everyone who is attending to ensure they feel safe and comfortable, there are a few 'ground rules', e.g. treating everyone at the meeting with equal respect and keeping things confidential.
During the meeting, the facilitator will ensure everyone has a chance to speak about the incident, say how it affected them and what they need to see happen to put things right. The facilitator does not take sides or impose a solution. If a solution is reached, an agreement is signed and everyone attending receives a copy.









